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Fan Strategy
Knowledge Base

Frequently Asked Questions

Answers to common questions about Fan Strategy.

01

Is Fan Strategy licensed and regulated for gambling?

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Yes, Fan Strategy operates under a valid gambling license from the Curaçao Gaming Control Board. The license ensures that the platform adheres to strict regulatory standards for fairness, security, and responsible gambling. You can verify our license number on the regulator's website.

02

What types of bets can I place on World Cup matches at Fan Strategy?

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Fan Strategy offers a wide range of betting options including match winner, over/under goals, Asian handicaps, correct score, first goalscorer, and in-play live betting. You can also place multi-match accumulators and special prop bets on tournament outcomes.

03

How do I deposit funds into my Fan Strategy account?

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Log in to your account, go to the 'Cashier' section, and choose from available payment methods such as Visa, Mastercard, Skrill, Neteller, or cryptocurrency. Select your preferred method, enter the amount, and follow the prompts to complete the transaction. Deposits are usually instant except for bank transfers.

04

What happens to my bet if a World Cup match is postponed or cancelled?

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If a match is postponed before kickoff and not resumed within 24 hours, the bet is void and your stake is returned. For cancelled matches during play, bets on outcomes already determined stand, while undecided markets are voided unless the match is completed within a specified timeframe.

05

Can I withdraw my winnings from Fan Strategy at any time?

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Yes, you can withdraw your winnings anytime, provided your account is fully verified. Go to the 'Cashier' section, select 'Withdraw', choose your withdrawal method, and enter the amount. Withdrawal times vary: e-wallets take 24-48 hours, cards take 3-5 business days, and crypto transfers are usually within an hour.

06

How does Fan Strategy ensure the security of my personal information?

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Fan Strategy uses SSL encryption to protect all data transmitted between your device and our servers. We also implement two-factor authentication (2FA) for login and financial transactions. Your personal and financial information is stored in secure, access-controlled databases to prevent unauthorized access.